Comments on: Nokia 5800 XpressMusic selling like hotcakes

By: Denise

Denise — Thu, 17 Sep 2009 10:49:53 +0000

I’ve had 3 Nokia 5800 Xpress Music and all of them had the same fault, they kept turning off without me knowing, the screen would freeze, and when txting it would not recognize the letter, number or anything. Very dissappointed as love the phone but don’t have any confidence in them anymore. xxx

By: tricksie

tricksie — Tue, 12 May 2009 01:05:22 +0000

congratulations for a good sales record.

however, im still hoping for refinements or hardware immprovements in the next batch or generation..

1)earpiece. i think its already been resolved. good.
2)LCD. some are having problems with color changing, abnormal behavior of the screen.
3) design flaw. how come theres a gap (small opening) on the upper portion of the phone. you could see light source from those gaps. its annoying.

By: Quietness

Quietness — Mon, 20 Apr 2009 07:45:19 +0000

@charlie, an article on mobile-review would strongly disagree with you.

@anon, get your facts straight before you criticise, not talking about the headphones and you’ve obviously been living under a rock if you haven’t heard about the earpiece problem! It’s an internal fault so the only way to get it fixed is by nokia or it’s repair agents. From eight of my friends (and me) that have bought this phone in the UK three have had to be returned for this fault, including my own.

By: charlie

charlie — Sun, 19 Apr 2009 06:48:24 +0000

@Shaad, Sorry to hear about that. I hope it ends up OK.

By: charlie

charlie — Sun, 19 Apr 2009 06:46:52 +0000

@Quietness, As far as I know it was a relatively smaller number (it was just a batch of phones, not all of them), so it wouldn’t really affect this number we report.

By: Shaad

Shaad — Sat, 18 Apr 2009 18:51:19 +0000

I would also like to know how many come backs there are with the faulty ear piece.
Nokia’s care point changed my ‘faulty’ ear piece, but the problem remained, so now they sent it to their higher repair centre. All of that is fine, but what about the inconvenience? I’m without a phone for nearly 2 weeks now!
I paid good money for this phone and expected Nokia to maintain its high quality and service( I’ve only owned Nokias previously)!

By: Anonymous

Anonymous — Fri, 17 Apr 2009 16:53:39 +0000

@Quietness,
“How many of those 2.6 million ended up being returned or sent to care points with the infamous faulty earpiece?

Now thats a figure I would like to see…..”

Hopefully you realize the “ear piece” was not a part of the 5800. it was the headphone piece and it was not manufactured bu nokia. Not to say they don’t deserve blame for putting out faulty products with their name on it but it was a relatively easy fix. Mail the “infamous earpiece” back and get a new pair. Its not a “mail phone in and wait weeks for it” type of fix.

Get your facts straight man. People dont return entire phones because a pair of headphones dont work

By: Fernando

Fernando — Fri, 17 Apr 2009 08:59:14 +0000

@Gos, I agree, hotcakes are delicious!

By: Le Nokia 5800 se vend bien | Le Blog francophone du N97

Le Nokia 5800 se vend bien | Le Blog francophone du N97 — Fri, 17 Apr 2009 07:40:12 +0000

[...] post rapide ce matin car les premiers chiffres de ventes du 5800 ont été annoncés. Cette info vient tout simplement de Nokia via son blog Nokia [...]

By: baG

baG — Fri, 17 Apr 2009 07:29:12 +0000

It means that the N97 will do quite well, but not as much because of the price.