Products & Services
Inside the Nokia N97 factory tour
By JBC on 05 June 2009
SALO, Finland – Factory visits aren’t usually high up the agenda for us at Conversations, but when the chance came to visit the facility responsible for bringing the N97 to life came up, we simply couldn’t turn it down. Carita did the decent thing and trekked over to Salo to shoot the footage and check out how it all works. The early start wasn’t an issue with the opportunity ahead of her of seeing the first N97s rolling off the production line. Stepping into the Salo facility was like stepping into a whole new world – the platform 9 and a half of mobile phones.
Packed with cutting edge kit, much of the Salo factory is out of bounds. With tight security, waving a camera around wasn’t the best thing to do, but thankfully we got the full backing and support of the man responsible for physically bringing the N97 to life, Mikko Ristola. With the slinky moniker of Lifecycle Demand Supply Network Manager, Mikko demonstrated the production process. Salo takes the components built in Beijing and does the final assembly of the device, before taking care of packing and shipping.
Once assembly is complete, and the device is boxed up alongside the myriad cables and manuals (the N97 box is one of the smallest I’ve seen, for such a big device – about the same size as an N85 box) it moves into the logistics centre. About five per cent of the devices produced get diverted to QA for final checking. There the sales package is opened and checked and a series of tests done on the device to ensure quality is where it should be. The other 95 per cent get put through X-ray to ensure all the elements are in place before they’re moved to the truck.
Every device is scanned, checked and documented before it leaves. Carita was hoping to see a few spare pallets sitting around which she could bring back for Conversations readers, but alas it wasn’t to be. Sorry guys, it seems there’s a waiting list in each of the 75 launch countries so all the ones being made are already spoken for.
We at Conversations were really pleased to get the opportunity to see inside the production of one of the most important, and impressive, devices to ever come out of a Nokia factory. It seems you were too, with over 85,000 views of our factory tour video since we published it on Tuesday. Here it is again if you haven’t seen it. And, let us know what you think about this kind of insight – would you like to see more of it?
Related posts:


























June 5th, 2009 at 12:03 pm
I simply loved it. Wanting to see more would be an understatement. Period.
Awesome work guys! Really appreciate it!
Reply
June 5th, 2009 at 8:38 pm
In my contry nokia play a big rule in changing people life thats why i have no any handset like it,nokia is the best and it will contineu be for ever.
Reply
June 5th, 2009 at 9:05 pm
I love these videos, it’s so cool to see what’s going on inside the factories!
Reply
June 6th, 2009 at 1:47 pm
I WANT TO SEE MORE VIDEOS OF THE FACTORY!!! I LOVE THIS SMARTPHONE!!!!
Reply
June 6th, 2009 at 3:26 pm
May I ask that is Taiwan including in the list of 75 countries? I hope all the NSeries will come from Finland not else where, especially……you know that.
Reply
June 14th, 2009 at 8:51 pm
Awsome! It’s hard to believe that such a cutting edge technology is developed using persons and not machines. The organization of the plant, how clean it is is awsome, quite different than the plants here on Venezuela. I’d love to see more of this videos!
Reply
September 22nd, 2009 at 8:10 pm
ugh…. low tech, no wonder the smartphones cost so damn much if they do manual assembly. have these idiots ever heard of this thing called “automation”? its prolly due to some idiotic employment laws that force nokia keep people who lift boxes from a to b on payroll instead of having a machine do it
Reply
September 30th, 2009 at 6:57 am
thank you first
i would like to know where your factories stay in ?
Finland and where
Reply
Omkar Reply:
October 27th, 2009 at 5:39 pm
Wonderful video..please add more of factory visits!!
Reply