Products & Services

Ovi Store update – redownload enabled

By JBC on 28 October 2009

GLOBAL – Great news for Ovi Store fans. From today, you’ll be able to redownload any apps, games or content from the Ovi Store. If anything happens to your Ovi downloads you’ll now be able to log back onto the Ovi Store and, with the device used for the original purchase, redownload anything you’ve already paid for. The guys over at the Ovi Blog think of it as “content insurance”.

The latest release of the Ovi Store brings with it a simple way to restore any content you’ve already purchased or downloaded. The guys have even done a quick video (below) to show you what you need to do.

What’s more, the latest release also brings improved search so finding more of what you want will be easier than ever. We’d tell you more about it but we’re actually busy fishing out new nuggets to download. If you’re on the hunt for new apps, don’t forget to check out mydailyapp.com for a fresh daily dose of the latest and greatest to appear on Ovi Store.

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mac Says:
October 28th, 2009 at 5:39 pm

MASSIVE ISSUE
“with the device used for the original purchase”

so if you drop and break your device, kiss goodbye to all your apps and expect to pay again.

TERRIBLE and the reason why I’ll never buy from ovi store again until purchases are linked to my account not IMEI no.

msav Reply:
October 29th, 2009 at 8:51 am

True. I wouldn’t want to get into a system with a device that may be around for a year or two and then discard everything i’ve built up there. In some recent Mac ads they had this girl carrying a box which read “Amy’s stuff” or something and she pondering to whom she should give her box. Now, that’s our stuff in the phone, you know.

mad@nokia Says:
October 29th, 2009 at 2:13 pm

Had a problem redownloading Gravity. OVI customer care couldn’t help as they could not find any info concerning my purchase eventually contacted mobilesways.de who sorted the whole issue for me so never will I ever purchase direct from OVI until they sort the mess out.

ramzi Says:
October 30th, 2009 at 10:21 am

i have purchased an app from the ovi store but when it was downloading via my WiFi an error occured and and the app didn’t download.i was charged with my master card and was given in my email a notification of thethe number of the transfer.i contacted my Nokia dealer in Jordan and i explained to them what happened all what they said was my question about this problem will be solved as soon as possible and that they will contact me or pay me for the app that didn’t download, i am sorry to say that until now nothing happened and it’s been for a month now.

Eric Reply:
November 1st, 2009 at 2:50 pm

Ramzi, See if the redownload feature does the trick. Here’s the steps: 1) Update to the latest Ovi store client. You’ll be prompted to upgrade the client when you next start the application or alternatively go to store.ovi.com on your Nokia mobile browser and select the link to download the latest client
2) Sign-in to your Ovi store account and navigate to “My Stuff” You’ll be presented with a list of your entire download history
3) Select the lost item from the list in My Stuff and then click on download. Best – Eric

Eric Says:
October 31st, 2009 at 5:37 pm

All, My name is Eric and I’m with the Ovi store team. We’d like to clarify one point. Redownloading is possible on a replacement device as long as it’s the same model or a compatible one. You can check your device OS compatibility here: Please keep the suggestions coming!

mark Says:
November 8th, 2009 at 2:13 am

i can’t update the ovi store client. when i try to conflicting applications comes up.

philip Says:
December 21st, 2009 at 7:00 am

i got a new N97 and have clicked into the ovi store via the phone the update pops up but when i click to update it says “unable to download ovistore….ETC” So since i have the phone i cant get any new apps! Anyone got ideas?

Anonymous Says:
January 10th, 2010 at 5:15 pm

You firstly need to go to settings, application manager and then installed apps. Uninstall the app from there

You may have formatted the memory card, but it still remains on this list. This tricks ovi store into thinking you still have the app, hence stopping you from re downloading.

Hope this helps

Ani Says:
January 21st, 2010 at 4:10 pm

I purcahsed several apps from the Ovi Store… Lately, I had a few problems since updating to the new phone software version.
So, I re-installed the phone firmware a few times until it was working right.
Now all my apps in the Ovi Store say that I have reached my download limit and that I need to re-purchase them all over again…
?????
I’m still using the same phone…. it’s still the same imei no…. What is wrong with Ovi Store???