Securing your Nokia Lumia

Published by Adam Fraser on February 8, 2012

Locked

GLOBAL – Your mobile phone is a valuable piece of kit. It’s not just the monetary value of the handset that makes it expensive, your phone is packed full of valuable content such as phone number, text messages, email and irreplaceable photos. Here’s some tips on what to do if you’ve had the misfortune of losing your Nokia Lumia.

We’ve all been there. Delved a hand into our right pocket, gasped in horror at the lack of mobile phone and then delved into the left one hoping that we carelessly placed the phone in the wrong place, only to find that your phone is not where it normally is. Whether your phone has been stolen, or you’ve simply lost it, there’s no doubt you’ll want it back.

Before you find yourself in the situation above, first make sure your Nokia Lumia 710, Nokia Lumia 800 or Nokia Lumia 900 is set up correctly.

You’ll want to add a password to your phone so that if anybody were to get hold of it, they’ll never be able to get past the lock screen.

Lock and wallpaper settings Turning on a password

From the home screen, swipe to the left to bring up the applications list and from there find the settings option. Under lock + wallpaper you’ll find the option to turn the password on, or off. Once you’ve entered a very memorable number you can select how often you want your phone to ask you for this password. Ideally, the shorter time the better. This will reduce the chance of people getting their hands on your information.

Once you’re back at the settings menu, select the find my phone option. Tick the two check-boxes that ask to connect to these features more quickly and to save your location every few hours for better mapping. You don’t have to check these boxes, but it will make locating your phone quicker – should you ever need to.

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Should the unfortunate ever happen, you’ll need to log onto https://www.windowsphone.com and look for the My Phone tab at the top. Once you’ve signed in using the same Windows Live ID your phone is signed in with, the left side of the screen will host your phone details, including: the name of your phone; model number; and your phone number. Sitting underneath these phone details is where you’ll head if you ever want to be reunited with your Nokia Lumia.

Nokia Lumia 800 locating

Providing your phone is turned on, you’ve got the ability to find it. Find My Phone will initially show you a map of the world with no specific location. Once you hit the button to find your phone, the service will take a few moments to pin-point your precious phone, using a map, so you know exactly where it is. You could then go and collect it if it’s a familiar place. However, if it’s showing that your phone is somewhere you’ve never been, chances are it’s been stolen and in the hands of a thief. It’s probably wise to phone the police at this point.

Nokia Lumia 800 found

If the map shows you that your phone is still in your house, or in that café you were just in, you could select the Ring option. A ringing sound – different from the one you’ve selected as a ringtone – will lead the way to your phone. You can also use this in reverse and use the system to trace you. This could be useful when you are going off on a trip or skiing, for example. Simply give your log-in details to someone you can trust and keep your phone on and they can use it to find you.

Nokia Lumia 800 successfully rang

If you’ve set your lock screen password to 30 minutes and it has just been stolen or lost, you can force the phone to lock. Again, at https://www.windowsphone.com and under My Phone you can press the Lock option. With this, you can also send the ring tone so that whoever has your phone knows you’re onto them.

If the worst comes to worst and you’ve not been able to trace your phone but you’ve got loads of important information stored on it that you wouldn’t like in the wrong hands, you can erase everything on the phone, from your computer. Select the Erase option and your phone will be wiped. Obviously, only do this if you’re absolutely sure you can’t get the phone back.

Have you secured your Nokia Lumia phone?

Image credit: Ev0luti0nary

Comments

  • http://www.geekchoice.com Dagmar Schneitz

    I’ve had to repace 5 phones this past year. I like the app that tells you where you lost it. I just I hope I find it before a thief or hacker does.

    • http://conversations.nokia.com/ Adam Fraser

      Exactly, with this, you’ll be able to find your phone in seconds. Once you’ve jumped on the nearest computer, that is. :-)

  • Anonymous

    great post thank you a lot 

  • Anonymous

    great post thank you a lot 

  • Anonymous

    great post thank you a lot 

  • Anonymous

    great post thank you a lot 

  • Anonymous

    So, a prominent placed Lumia article at nokia conversations with 400 views and a N9 article placed very small at the not so prominent border with 1200 views.

    What does this numbers tell us?

    Android like devices are 3:1 more popular than iPhone like devices.

    So why are you trying so desperately to promote the very limited Lumia’s?

    • Anonymous

       Nope. Just means more people own the N9 which has been out for a long time. Whereas the Lumia has only a few months in the market. Don’t be so shortsighted

  • Anonymous

    So, a prominent placed Lumia article at nokia conversations with 400 views and a N9 article placed very small at the not so prominent border with 1200 views.

    What does this numbers tell us?

    Android like devices are 3:1 more popular than iPhone like devices.

    So why are you trying so desperately to promote the very limited Lumia’s?

  • Anonymous

    So, a prominent placed Lumia article at nokia conversations with 400 views and a N9 article placed very small at the not so prominent border with 1200 views.

    What does this numbers tell us?

    Android like devices are 3:1 more popular than iPhone like devices.

    So why are you trying so desperately to promote the very limited Lumia’s?

  • http://conversations.nokia.com/ Adam Fraser

    Remember, if you’ve done a couple of traces and the location changes, chances are that somebody has it.

    Be safe out there.

  • http://conversations.nokia.com/ Adam Fraser

    Remember, if you’ve done a couple of traces and the location changes, chances are that somebody has it.

    Be safe out there.

  • Anonymous

    this should be also advertised in videos cause its important feature and its the first time i ever knew about it thanks to your article :)

  • Anonymous

    this should be also advertised in videos cause its important feature and its the first time i ever knew about it thanks to your article :)

  • Anonymous

    this should be also advertised in videos cause its important feature and its the first time i ever knew about it thanks to your article :)

  • Asad Raza

    Can we backup our data .i.e, contact numbers, sms etc.? I heard WP doesn’t support it. Is it so?

    • Mathew Diaz

      Yeah on your computer. Click device options or settings or something and click restore or create backup. it’ll create a back up.

    • Anonymous

       You mean to import your data from your current Nokia?

      No, WP doesn’t allow you to import your current SMS messages.

    • Anonymous

       back up the whole phone will come this year with apollo update

    • Anonymous

       If you have a mac, the Windows Phone Connector application can do that…Full back up.

      Also you contacts are saved to the cloud. So you never lose it

  • Anonymous

    What if the user gets the phone software reinstalled. I lost my C6 8 months back and it was PIN locked. The thief just got the phone unlocked for just a few hundred INR ! He used my SIM on another handset and even had a talk with me! Even our great Police in India are not able to trace the handset the the IMEI details. So if your Handset is lost the only chance you may get it back depends on who gets it.

  • Anonymous

    What if the user gets the phone software reinstalled. I lost my C6 8 months back and it was PIN locked. The thief just got the phone unlocked for just a few hundred INR ! He used my SIM on another handset and even had a talk with me! Even our great Police in India are not able to trace the handset the the IMEI details. So if your Handset is lost the only chance you may get it back depends on who gets it.

  • Anonymous

    What if the user gets the phone software reinstalled. I lost my C6 8 months back and it was PIN locked. The thief just got the phone unlocked for just a few hundred INR ! He used my SIM on another handset and even had a talk with me! Even our great Police in India are not able to trace the handset the the IMEI details. So if your Handset is lost the only chance you may get it back depends on who gets it.

  • Anonymous

    I heard Lumias (at least 800 and 900) are going to support Tethering. Can anyone tell me if this is limited to Wifi (does it support BT or Cable also) and if so is the Wifi Tethering in Adhoc or Infrastructure mode?

  • Prasenjit Bist

    I am from India and i support  @alexben as i had the same pain twice.
    My sister lost brand new Nokia N95. and some one stole my Nokia N73 a couple of years ago. I have a feelin that IMEI can be traced as the phone while making connection sends this info to base station… otherwise how did the govt ban chinese phones thru operators or catch terrorists.. but they dont want to help public as they get commission from thieves.

    I love india but Indian police and politicians are the biggest criminals. no doubt.

  • Prasenjit Bist

    Hello!! every one at Nokia… I just wanted to say a big thanks to Nokia for the Belle update. I am not a big fan of fancy UI and love features than gimmicks and have always loved symbian. My N8 has the best hardware and i loved it that way. It was a pain to hear some ppl complain the UI and now wid the belle i believe symbian ^3 made great stride in the right direction and its simpoly awesome.
    I have been using the pull down notification every now and then…. kind of cute. Thanks Nokia….

  • http://www.facebook.com/patrickjason91 Patrick Jason Lim

    Still confused with the Find My Phone feature. :/

  • http://twitter.com/guibhz Guilherme

    This option came on every WP7, its not exclusive from the Nokia Lumia.

    And there is a way to avoid to be track, you just need to shutdown the cell phone and remove the simcard.

    I’m saying that because my omnia 7 was stolen five days ago, and the thief removed the battery and the simcard and your phone is lost forever.

    There is no garanties.Even worst is the hardreset that can be made only pressing a few keys.

  • http://www.facebook.com/abhay1985 Abhay Goel

    The Internet Explorer on Nokia Lumia 710 is not upto the mark, Do i have another option??

  • http://www.facebook.com/abhay1985 Abhay Goel

    The Internet Explorer on Nokia Lumia 710 is not upto the mark, Do i have another option??

  • http://www.facebook.com/abhay1985 Abhay Goel

    The Internet Explorer on Nokia Lumia 710 is not upto the mark, Do i have another option??

  • http://www.facebook.com/abhay1985 Abhay Goel

    The Internet Explorer on Nokia Lumia 710 is not upto the mark, Do i have another option??

  • http://www.facebook.com/abhay1985 Abhay Goel

    The Internet Explorer on Nokia Lumia 710 is not upto the mark, Do i have another option??

  • http://www.facebook.com/abhay1985 Abhay Goel

    The Internet Explorer on Nokia Lumia 710 is not upto the mark, Do i have another option??

  • http://www.facebook.com/abhay1985 Abhay Goel

    The Internet Explorer on Nokia Lumia 710 is not upto the mark, Do i have another option??

  • http://www.facebook.com/abhay1985 Abhay Goel

    The Internet Explorer on Nokia Lumia 710 is not upto the mark, Do i have another option??

  • http://www.facebook.com/abhay1985 Abhay Goel

    The Internet Explorer on Nokia Lumia 710 is not upto the mark, Do i have another option??

  • http://www.facebook.com/abhay1985 Abhay Goel

    The Internet Explorer on Nokia Lumia 710 is not upto the mark, Do i have another option??