Why Alexa made the #SwitchToLumia

Published by Paul Coombes on October 5, 2012

I’m bringing you a special interview today from Alexa, who has been one of the many triallists in our trial a Nokia programme. Enjoy!

Thanks for joining me today Alexa, I hope you are well.

You’re very welcome Paul! I’m good, hope you are well also.

Certainly am! So, for the benefit of those who don’t know, can you tell us how you found the trial a Nokia programme?

I was ranting on Twitter about my BlackBerry because the LCD had lines on it. I was planning to buy a new phone or a new screen and to my surprise, someone from @Nokia_Connects replied and asked if I would like to trial a Nokia Lumia for 2 weeks.

What was your first reaction after being contacted on Twitter?

At first I was sceptical because I hadn’t heard of such programme. But as I read their email, I felt lucky to be given the opportunity. Out of the blue somebody chose me to participate in a phone trial, so I started to get excited!

Had you considered a Nokia Lumia before you heard about the programme?

No, I was not at all familiar with the phone before the trial.

Which phone did you decide to go for and how was the trial experience, did you decide to #SwitchToLumia afterwards?

The Lumia 800 was the one sent to me. At first I was trying not to get too attached to the phone since I only had it for 2 weeks, I didn’t want to end up missing it afterwards. That was before I started to browse the Internet, send & read emails, tweet, visit Facebook, watch videos on YouTube and download different apps and games.

Overall I enjoyed using the phone. Browsing is really fast and I had a chance to compare it with an iPhone4. The Lumia 800 is 4-5 seconds faster when surfing online.

Yes, I decided to #SwitchToLumia! Again I felt really fortunate because I could keep the phone in exchange of my BlackBerry. It’s all worth it! Lumia is way better than BlackBerry.

We noticed that during and after your trial, many of your friends came to us for a trial too. Was this because you wanted to share the experience with them or were they a bit jealous?

I really wanted to share the experience that I had when I trialled the Lumia. The thrill of waiting for the phone and the excitement of opening the box and trying out a new OS was brilliant. I also wanted them to experience first-hand the difference of using a Lumia compared to other smartphones.

Are you now recommending Lumia to people, if so, how many of your friends have you convinced to #SwitchToLumia?

Yes. I’ve been recommending the Lumia to my friends and family and also to my twitter followers & Facebook friends, who are tired of using their smartphones. I learned that four of my friends are already using Nokia Lumia while some are anticipating the Lumia 920.

How did you feel about Nokia before your trial and how do you feel about Nokia now?

Before the trial, I saw Nokia as a company providing cell phones that are plain & simple to use, but I never thought that they also had smartphones like the Lumia Windows Phone. And now, I feel that Nokia is a breath of fresh air when it comes to smartphones. Nokia is back in the market and brings good competition to other cell phone companies.

If somebody reading this is considering the #SwitchtoLumia what would your advice be to them?

Go for it! Don’t think twice about choosing the Lumia because I can assure you that you will love it. The phone looks classy, sleek and it’s built to last. The screen is big and clear, even if you’re outside you will not have a hard time reading your messages. Plus you will have all the apps and games that you need. It runs smoothly with no lag and is very easy to use.

Thanks for your time today, really appreciate it. Enjoy your Lumia 800!

It’s been a real pleasure talking with you Paul! And thank you also for giving me the opportunity. I really enjoy using my new Lumia 800!

That wraps up our interview! Please remember that switching to Lumia has never been easier, if you are considering changing your current phone, tell us all about yourself and you may end up getting a breath of fresh air too.

Comments

  • http://www.facebook.com/alin.coman.50 Alin Coman

    Just a pathetic marketing story! Nokia, what do you want to prove?!

    • http://conversations.nokia.com/ Paul C

      Hi Alin,

      I shared this story because it is genuine.

      We noticed Alexa having phone problems, so we helped out. Is that to be frowned upon in your opinion?

      • mattinui

        No what is to be frowned upon is teasing the Lumia 920 in 5 colors and making such a big deal about how cool the color is, only to release it in black only in Canada. Please explain.

        • 111san

          please dont forget to ask Rogers…theyre the fools stocking only black versions of anything nokia offers them (the L900 was also only stocked in black by those fools).

  • http://www.facebook.com/profile.php?id=100001165576076 Bharat Justa

    This is not fair! -_-
    I’ve been using Nokia for 7 years and I never got a free Nokia. :|
    Nokia 6260 was my first Nokia and Lumia 800 can be the last. :P
    Waiting for Jolla Mobile. U_U

    • http://twitter.com/vedhaspatkar Vedhas Patkar

      Or you can trial one?

  • small_mountain

    Lucky for Alexa that she wasn’t on Verizon in the US. If she had been, she wouldn’t have had the option to #switchtolumia.

  • http://twitter.com/vedhaspatkar Vedhas Patkar

    People like me are waiting for the new Lumias. Why don’t you actually make them available and get more “Why this person switched to Lumia stories?”

  • itams

    This isn’t right. Giving such priveledge to someone who hasn’t been a Nokia customer. Although it is aimed at attracting new customers, I think those of us that have been loyal Nokia customers for over 10 years aren’t treated equally.
    I have always bought a Nokia phone first for their durability (I call Nokia the Mercedes, BMW, Audi -combined of the mobile phone industry). Secondly, Camera and thirdly, Navi. I currently own N8 and had been waiting for the next big thing from Nokia. Although I reluctantly (because I was comfortable with Symbian) bought the Lumia 800 for my wife, I was impressed by the windows software.
    I cannot wait to hold the gorgeous Lumia 920 in my hands. As a hobby photographer, the camera will be something to play with.
    Thank you Nokia. Loyal customers like us will be there weathering through any storm with you.
    Now, bring my 920. I cannt hold the anxiety for much longer.

  • http://twitter.com/yalnte yalnte

    I’d recommend the fantastic Nokia N9 instead of Lumia – it’s an amazing phone and even now I’m finding new things I love about it. Same outward design as Lumia (but it has a fantastic, open, O/S).

  • http://twitter.com/Hdrules Hdrules

    I think Nokia marketing team should reserve #switchtolumia campaign for windows phone 8 running Lumias only …. windows phone 7 running Lumias are no doubt competitive smartphones but there is so much negativity around it mainly in form of no update path to windows phone 8 for current windows phone 7 Lumias and other important factor is very high price tag for Lumia 900 as it comes with comparatively outdated hardware and still in countries like India it is currently priced at 32k INR which is too high price.

  • noblegeek

    Is Alexa a Fil citizen?

    Nice:) Pinoy rocks :>

  • http://www.facebook.com/wridgwan Welfred Ridgwan

    Using Lumia 800…it’s the best phone i had so far. I’ve been using android before (HTC Desire HD). It was a great time since android allow maximum customization on the phone but in the end I arrived to a point where I’m bored to all of the eye candy. After all too much modification will sacrifice the phone performance (skins, widgets).Then i’m seeking something more minimal but functional. I’ve been following WP7 since it’s birth…so i’ve tried the WP7 skin on android. The Tiles was a very foreign concept for me, but I fit in very fast. Just one touch bring to the app. But still, that wasn’t the ‘authentic’ experience of WP7..so i’m craving for more. :)

    Now having Lumia is like a breath of fresh air for me. Everything is breezy cool and buttery smooth. TQ Nokia!

  • http://earlmigrino.blogspot.com Earl

    Aw, man! Lucky! Would have traded my 3Gs for the Lumia 800. Definitely going to #SwitchToLumia!