False alarm! How to tell if you’re buying a fake accessory

Published by Joel Willans on November 23, 2012

Congratulations! You’ve got a brand-new smartphone. And now you fancy a couple of shiny accessories to sweeten the deal – a spare battery, an extra car-charger, a sneaky new pair of headphones to replace the set you left in the gym last week. But how do you filter out the genuine products from the glut of counterfeit competitors out there? And why would you bother?

Cheap as chips

Well, first, it’s a question of quality – and the ultra-cheap price is the giveaway. Genuine products take serious development. And all that research and safety-testing is worth the effort: back in 2004, the UK’s Camden Trading Standards had to destroy £25k worth of fake car-chargers after reports that they melted during use.

Power failure

Fake batteries can contain dangerous metals like lead or mercury; dodgy circuitry can make them overheat and burn you. And the cheap price also flags up other issues: genuine manufacturers abide by minimum wage requirements and fair trading laws, and pay government tax and import duty – none of which matters to the fakers, who can churn out their low-quality units without any regard for international standards.

If that wasn’t enough, fake accessories are more likely to break and as they’re not covered by a warranty, you’re probably going to have to replace them more frequently – meaning that that nifty bargain wasn’t so much of a, well, bargain. So next time you see a 99p price-sticker slapped on the front of a Li-Ion battery, be alert!

But, price aside, how to tell the goodies from the baddies? The mobile phone industry’s guide, How To Spot A Fake Phone, has some good tips.

I Spy

Have a good look at the accessory. If you can compare it with an item known to be genuine, tiny differences are easier to spot. Watch out for poor spelling, inaccurate label printing, mistakes in the company’s logo, an illegitimate hologram. Genuine Nokia batteries with holograms should reveal four dots and the Nokia original Enhancements logo.

It’s also not unheard of for ‘Nokia’ to be misspelled on counterfeit products. Fake covers often don’t quite fit the phones they’re supposed to – see if you can try before you buy. Look at the packaging: if it’s in a plastic bag it’s unlikely to be genuine.

Say what?

Counterfeit accessories will usually advertise themselves as ‘compatible with’, ‘suitable for’ or ‘for use with’ a range of product numbers. If it says ‘will fit’ or ‘very high quality’ on the box, then the box doth protest too much! Legitimate Nokia products will specify exactly which models the accessory is for – ‘compatible’ models are fakers.

Help!

Registered manufacturers and seller offer customer support and servicing for your Nokia product. If your dealer doesn’t, there’s a good chance he’s working on the black market. Hang onto your proof of purchase and notify the authorities about the potential fake.

Had a bad experience with fakes or got any top tips to share? Let us know in the comments below.

Comments

  • http://twitter.com/BharatJusta Bharat Justa

    I was going to buy a Nokia BH-505 from a local shop. It was priced at just ₹1500. It had a pretty good, genuine looking Nokia packaging with old Nokia themed cardboard box. And inside the box there was a Nokia BH-505 headset and charger enclosed in a transparent hard plastic cover. But there were no replacement ear buds of different sizes. That’s where I started to think that it’s a fake.
    I asked the shopkeeper if I could test them with my Lumia 800 and see if they are compatible. So he let me open the box and test them. Actually I just wanted to check the hardware quality… It was pathetic.
    I’ve used Nokia products since I was 15… I immediately caught that it was FAKE. And thank god it didn’t work at all or I would have been forced to buy it(because I opened a closed box).

    • http://twitter.com/BharatJusta Bharat Justa

      Following is the list of FAKE Nokia products that I spotted here-
      •Nokia BH-505(no NFC, cheap build)
      •Nokia BH-503(poor sound, poor battery)
      •Nokia C7(resistive screen, unable to install *.sisx files
      •Nokia WH-701(cheap build, plastic earphones instead of soft rubbery material)
      •Nokia WH-205(chrome finish below earbuds, weak wires)
      Thereay be more. I know about these because I wanted to buy them but they failed the build quality tests and some other things…I’ve been using Nokia products since I was 14.
      They are being sold as original products, most of the people won’t even know that they are buying fake products with FAKE warranties(but Nokia Care refuses to repair them as they detect the fake product too).
      People are being fooled!
      I wanted to report the fake Nokia products but don’t know where… This seems like perfect place and occasion.

      • http://www.facebook.com/joel.willans Joel Willans

        Wow! That’s some list Bharat. Were there any genuine Nokia products there?

        • http://twitter.com/BharatJusta Bharat Justa

          There were genuine Nokia S40 phones.

  • http://www.facebook.com/agent0bean Winsly Jucar

    ..in the Philippines, not only the accessories are counterfeited but also the PHONES…hehehe