Poll results: Do smartphones still need physical buttons?

Published by Boc Ly on February 22, 2013

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In our poll last week we asked whether you thought smartphones still needed physical buttons.

By buttons we meant the ones on the side, such as the camera shutter, volume and power keys. I argued that these were rapidly becoming obsolete and their removal would enable smartphones to be sleeker and more beautiful.

This informal poll is now closed and nearly 1,000 votes were cast! How many of you agreed with me? As it turns out, not very many…

Do smartphones still need physical buttons?

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  • Yes: 71.43%
  • No: 28.57

A clear majority thought I was being foolish and, if there was any doubt before, these side buttons are clearly valued by many people.

The voting was remarkably consistent from country to country with a clear majority all in favour of keeping the buttons.

Just as illuminating were some of the comments left on the original post. It was an excellent debate that obviously generated some strong opinions.

Lumia8201

One very clear message was that the camera button are seen as sacrosanct – so if any smartphone designers are reading this, remove this at your peril! 

Naufal Shazwan

“Bring the double tap on the screen to wake up the phone to Lumia! That’s a cool feature! Other than that, a gesture based volume would be cool to but a physical shutter button is a must have! It is necessary to focus more accurately on a subject.”

Many of the comments also made the distinction between the physical side buttons and the capacitive buttons for back, home and search that are found on the front of the Lumia smartphones. 

These front buttons, at least, do not appear to have many fans at all. This comment below was one of the more mild ones about the front capacitive buttons.

John Doherty

“In addition to keeping ALL of the current buttons, it would be nice to 1) have a true SILENCE switch, and 2) have non-capacitive buttons on the front. Ever try to let a 3 year old watch Netflix on your phone?… What a disaster.”

Meanwhile, there was an excellent point about the physical buttons making smartphones more accessible.

Randall “texrat” Arnold:

“How do we accommodate the vision-impaired customers? Who’s thinking of them as the industry continues to strip away physical buttons?”

Finally, there was a single comment swimming against the tide of opinion: 

Sai Kiran

“Removal of Buttons makes A Phone SMARTER….”

Remember this poll was just a bit a fun so please don’t read anything into it about the future direction that Nokia might take. Or not take.

Thanks for all your comments and votes!

Comments

  • https://twitter.com/AliQudsi Ali Al-Qudsi

    Don’t worry we won’t read into it!
    Blog post: OMG!!! NOKIA TO MAKE BUTTONLESS DEVICE!! EXCLUSIVE READ ALL ABOUT IT!

    • http://conversations.nokia.com Ian Delaney

      LOL!

  • http://conversations.nokia.com/ Adam Fraser

    For me, feeling the buttons on the right of the phone lets me know what way up the phone is. If I can’t feel the buttons, I’ve got the phone upside down.

    • http://www.clubnokiard.com/ Frankie Bloise

      Me too, and also having a camera button is very important for me.

    • Et3nal

      Phone with no buttons means it can rotate in any direction :)

      • http://conversations.nokia.com/ Adam Fraser

        Where would the speaker be located? ;-)

        • Diazene

          and the FFC, and the BFC, and the proximity sensor…

        • http://www.facebook.com/SexyMexicanito Antonio Ramirez

          The HTC One has two speaker grills on the front which makes sense!!

        • http://twitter.com/EhteshamShahzad Ehtesham Shahzad

          Like the HTC one. Though it looks a bit weird

  • http://www.facebook.com/rahra.russel Andrew Russel

    Bet this happens..

    Bring the double tap on the screen to wake up the phone to Lumia!!

    • 8392910327

      Given Nokia’s ‘priviledge’ with the WP OS, and given that Nokia already knows how to implement this functionality (with the N9), I really don’t understand why Nokia has yet to implement this with their Lumia devices.

      Another thing I’d like to see is the Always On screen – I used a N8 for 1 year, and it was quite an adjustment looking over at my Lumia 900 and seeing just a black screen when the phone is sleep!

      Make it happen, Nokia!

      • Diazene

        yeah, you mean showing the time and any events, it needs an AMOLED screen so it won’t kill the battery, but it’s a nice feature

  • Diazene

    Yeah, we do need a physical silence button, being in a lecture and forgetting to put your phone in silence mode is a disaster

    • jdpatl

      If you hit the volume button while the phone is ringing, it will stop making noise, and present the “volume bar” where you can change the mode from ring to silent (or vibrate, depending on your settings).

      Even If it’s not ringing, it’s just two touches to put it in silent mode.

      • Diazene

        hmm… didn’t know that

  • Muffinman

    Porting over “Nokia Sleeping Screen” would be an awesome idea.

    • ccsvchost

      though it wont work on the 920 coz its not amoled

  • Simba Pasipanodya

    Given that I have to do a soft reset on my Lumias 920 and 822 every 3 or 4 days I’d say, yes! I must add that I NEVER had to reset my WP7 device.